{"id":2,"date":"2021-06-14T17:09:59","date_gmt":"2021-06-14T17:09:59","guid":{"rendered":"https:\/\/fineexpress.com.pe\/libro-de-reclamacion\/?page_id=2"},"modified":"2022-01-25T20:28:02","modified_gmt":"2022-01-26T01:28:02","slug":"libro-de-reclamacion","status":"publish","type":"page","link":"https:\/\/fineexpress.com.pe\/libro-de-reclamacion\/","title":{"rendered":"LIBRO DE RECLAMACI\u00d3N"},"content":{"rendered":"<p>&nbsp;<\/p>\n<div role=\"form\" class=\"wpcf7\" id=\"wpcf7-f13-o1\" lang=\"es-ES\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/libro-de-reclamacion\/wp-json\/wp\/v2\/pages\/2#wpcf7-f13-o1\" method=\"post\" class=\"wpcf7-form init\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"13\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.5.4\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"es_ES\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f13-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<p><center><br \/>\n<h2>HOJA DE RECLAMACI\u00d3N<\/h2>\n<p><\/center><br \/>\n<h3>Identificaci\u00f3n del consumidor reclamante<\/h3>\n<div class=\"rq-fila tres-columnas\">\n<div class=\"rq-columna\">\nNombres: <span style=\"color: #ff0000;\"><b class=\"alert\">*<\/b><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap Nombres\"><input type=\"text\" name=\"Nombres\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span><\/div>\n<div class=\"rq-columna\">\nPrimer Apellido: <span style=\"color: #ff0000;\"><b class=\"alert\">*<\/b><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap Primer-apellido\"><input type=\"text\" name=\"Primer-apellido\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span><\/div>\n<div class=\"rq-columna\">\nSegundo Apellido: <span style=\"color: #ff0000;\"><b class=\"alert\">*<\/b><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap Segundo-apellido\"><input type=\"text\" name=\"Segundo-apellido\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span><\/div>\n<\/div>\n<div class=\"rq-fila tres-columnas\">\n<div class=\"rq-columna\">\nTipo de Documento: <span style=\"color: #ff0000;\"><b class=\"alert\">*<\/b><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap Tipo-de-documento\"><select name=\"Tipo-de-documento\" class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\"><option value=\"\">---<\/option><option value=\"DNI\">DNI<\/option><option value=\"CE\">CE<\/option><option value=\"RUC\">RUC<\/option><option value=\"Pasaporte\">Pasaporte<\/option><\/select><\/span><\/div>\n<div class=\"rq-columna\">\nN\u00b0 Documento: <span style=\"color: #ff0000;\"><b class=\"alert\">*<\/b><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap Numero-de-documento\"><input type=\"text\" name=\"Numero-de-documento\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span><\/div>\n<div class=\"rq-columna\">\nCelular: <span style=\"color: #ff0000;\"><b class=\"alert\">*<\/b><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap celular\"><input type=\"tel\" name=\"celular\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-tel wpcf7-validates-as-required wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Podremos comunicarnos\" \/><\/span><\/div>\n<\/div>\n<div class=\"rq-fila tres-columnas\">\n<div class=\"rq-columna\">\nDepartamento: <span style=\"color: #ff0000;\"><b class=\"alert\">*<\/b><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap Departamento\"><input type=\"text\" name=\"Departamento\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span><\/div>\n<div class=\"rq-columna\">\nProvincia <span style=\"color: #ff0000;\"><b class=\"alert\">*<\/b><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap Provincia\"><input type=\"text\" name=\"Provincia\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span><\/div>\n<div class=\"rq-columna\">\nDistrito <span style=\"color: #ff0000;\"><b class=\"alert\">*<\/b><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap Distrito\"><input type=\"text\" name=\"Distrito\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span><\/div>\n<\/div>\n<div class=\"rq-fila tres-columnas\">\n<div class=\"rq-columna\">\nDirecci\u00f3n: <span style=\"color: #ff0000;\"><b class=\"alert\">*<\/b><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap Direccion\"><input type=\"text\" name=\"Direccion\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Av Psj Calle Jr, N\u00b0 Mz Lt Int\" \/><\/span><\/div>\n<div class=\"rq-columna\">\nReferencia: <span style=\"color: #ff0000;\"><b class=\"alert\">*<\/b><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap Referencia\"><input type=\"text\" name=\"Referencia\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Plaza, Colegio, Paradero, etc\" \/><\/span><\/div>\n<div class=\"rq-columna\">\nCorreo: <span style=\"color: #ff0000;\"><b class=\"alert\">*<\/b><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap Correo\"><input type=\"email\" name=\"Correo\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-email wpcf7-validates-as-required wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Recibir\u00e1s este documento\" \/><\/span><\/div>\n<\/div>\n<div class=\"rq-fila\">\n\u00bfEs menor de edad? <span style=\"color: #ff0000;\"><b class=\"alert\">*<\/b><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap Eres-menor-de-edad\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><span class=\"wpcf7-list-item-label\">Si<\/span><input type=\"radio\" name=\"Eres-menor-de-edad\" value=\"Si\" checked=\"checked\" \/><\/label><\/span><span class=\"wpcf7-list-item last\"><label><span class=\"wpcf7-list-item-label\">No<\/span><input type=\"radio\" name=\"Eres-menor-de-edad\" value=\"No\" \/><\/label><\/span><\/span><\/span><\/div>\n<h3 style=\"margin-top:20px;\">Detalle del reclamo y orden del consumidor<\/h3>\n<div class=\"rq-fila tres-columnas\">\n<div class=\"rq-columna\">\nTipo de Reclamo: <span style=\"color: #ff0000;\"><b class=\"alert\">*<\/b><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap Tipo-de-reclamo\"><select name=\"Tipo-de-reclamo\" class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\"><option value=\"\">---<\/option><option value=\"Queja\">Queja<\/option><option value=\"Reclamaci\u00f3n\">Reclamaci\u00f3n<\/option><\/select><\/span><\/div>\n<div class=\"rq-columna\">\nTipo de consumo: <span style=\"color: #ff0000;\"><b class=\"alert\">*<\/b><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap Tipo-de-consumo\"><select name=\"Tipo-de-consumo\" class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\"><option value=\"\">---<\/option><option value=\"Producto\">Producto<\/option><option value=\"Servicio\">Servicio<\/option><\/select><\/span><\/div>\n<div class=\"rq-columna\">\nN\u00b0 de pedido: <span style=\"color: #ff0000;\"><b class=\"alert\">*<\/b><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap Numero-de-pedido\"><input type=\"text\" name=\"Numero-de-pedido\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Recibo, boleta, gu\u00eda, etc\" \/><\/span><\/div>\n<\/div>\n<div class=\"rq-fila tres-columnas\">\n<div class=\"rq-columna\">\nFecha de reclamo: <span style=\"color: #ff0000;\"><b class=\"alert\">*<\/b><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap Fecha-de-reclamo\"><input type=\"date\" name=\"Fecha-de-reclamo\" value=\"\" class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-required wpcf7-validates-as-date\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Fecha de reclamaci\u00f3n \/ queja\" \/><\/span><\/div>\n<div class=\"rq-columna\">\nProveedor: <span style=\"color: #ff0000;\"><b class=\"alert\">*<\/b><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap Proveedor\"><input type=\"text\" name=\"Proveedor\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Nombre de jefe o encargado\" \/><\/span><\/div>\n<div class=\"rq-columna\">\nMonto de reclamo S\/: <span style=\"color: #ff0000;\"><b class=\"alert\">*<\/b><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap Monto-de-reclamo\"><input type=\"text\" name=\"Monto-de-reclamo\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span><\/div>\n<\/div>\n<div class=\"rq-fila rq-texto\">\nDescripci\u00f3n del producto o servicio:<span style=\"color: #ff0000;\"><b class=\"alert\">*<\/b><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap Descripcion-del-producto-o-servicio\"><textarea name=\"Descripcion-del-producto-o-servicio\" cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"El producto\/servicio que adquir\u00ed se trata de (describa) ...\"><\/textarea><\/span><\/div>\n<div class=\"rq-fila tres-columnas\">\n<div class=\"rq-columna\">\nFecha de compra: <span style=\"color: #ff0000;\"><b class=\"alert\">*<\/b><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap Fecha-de-compra\"><input type=\"date\" name=\"Fecha-de-compra\" value=\"\" class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-required wpcf7-validates-as-date\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Fecha de Compra\" \/><\/span><\/div>\n<div class=\"rq-columna\">\nFecha de consumo: <span style=\"color: #ff0000;\"><b class=\"alert\">*<\/b><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap Fecha-de-consumo\"><input type=\"date\" name=\"Fecha-de-consumo\" value=\"\" class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-required wpcf7-validates-as-date\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Fecha de Consumo\" \/><\/span><\/div>\n<div class=\"rq-columna\">\nFecha de caducidad: <span style=\"color: #ff0000;\"><b class=\"alert\">*<\/b><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap Fecha-de-caducidad\"><input type=\"date\" name=\"Fecha-de-caducidad\" value=\"\" class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-required wpcf7-validates-as-date\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Fecha de Caducidad\" \/><\/span><\/div>\n<\/div>\n<div class=\"rq-fila rq-texto\">\nDetalle de reclamaci\u00f3n\/queja, seg\u00fan lo indicado por el cliente:<span style=\"color: #ff0000;\"><b class=\"alert\">*<\/b><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap Detalle-de-reclamacion\"><textarea name=\"Detalle-de-reclamacion\" cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Cu\u00e1l es su queja\/reclamo sobre el producto, servicio o atenci\u00f3n ...\"><\/textarea><\/span><\/div>\n<div class=\"rq-fila rq-notas\">\n<span style=\"color: #ff0000;\"><b class=\"alert\">(1) <\/b><\/span><strong>Reclamaci\u00f3n: <\/strong><i>Desacuerdo relacionado con productos y \/ o servicios.<\/i><br \/>\n<span style=\"color: #ff0000;\"><b class=\"alert\">(2) <\/b><\/span><strong>Queja: <\/strong><i>Desacuerdo no relacionado con productos y \/ o servicios; o, malestar o insatisfacci\u00f3n con la atenci\u00f3n al p\u00fablico.<\/i><br \/>\n<span style=\"color: #ff0000;\"><b class=\"alert\">*<\/b><\/span>\u00a0<em>La formulaci\u00f3n del reclamo no excluye el recurso a otros medios de resoluci\u00f3n de controversias ni es un requisito previo para presentar una denuncia ante el Indecopi.<\/em><br \/>\n<span style=\"color: #ff0000;\"><b class=\"alert\">*<\/b><\/span>\u00a0<em>El proveedor deber\u00e1 dar respuesta al reclamo en un plazo no mayor a treinta (30) d\u00edas calendario, pudiendo extender el plazo hasta treinta d\u00edas.<\/em><br \/>\n<span style=\"color: #ff0000;\"><b class=\"alert\">*<\/b><\/span>\u00a0<em>Con la firma de este documento, el cliente autoriza a ser contactado despu\u00e9s de la tramitaci\u00f3n de la reclamaci\u00f3n para evaluar la calidad y satisfacci\u00f3n del proceso de atenci\u00f3n de reclamaciones.<\/em><br \/>\n<br><span class=\"wpcf7-form-control-wrap Acepto-declaracion\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"Acepto-declaracion\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\"><span style=\"color: #ff0000;\"><b class=\"alert\">*<\/b><\/span> Declaro que soy el due\u00f1o del negocio\/empresa y acepto el contenido de este formulario y la veracidad de los hechos descritos bajo Declaraci\u00f3n Jurada.<\/span><\/label><\/span><\/span><\/span>\n<\/div>\n<p><br><input type=\"submit\" value=\"Enviar Hoja de Reclamaci\u00f3n\" class=\"wpcf7-form-control has-spinner wpcf7-submit\" \/><\/p>\n<div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div><\/form><\/div>\n<p>&nbsp;<\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<div role=\"form\" class=\"wpcf7\" id=\"wpcf7-f30-o2\" lang=\"es-ES\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/libro-de-reclamacion\/wp-json\/wp\/v2\/pages\/2#wpcf7-f30-o2\" method=\"post\" class=\"wpcf7-form init\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"30\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.5.4\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"es_ES\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f30-o2\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<p><center><br \/>\n<h2>CONFIRMACI\u00d3N DE CONCILIACI\u00d3N<\/h2>\n<p><\/center><br \/>\n<h3>Sube tu Documento<\/h3>\n<div class=\"rq-fila tres-columnas\">\n<div class=\"rq-columna\">Foto Lado A: <span style=\"color: #ff0000;\"><b class=\"alert\">*<\/b><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap Documento-Lado-A\"><input type=\"file\" name=\"Documento-Lado-A\" size=\"40\" class=\"wpcf7-form-control wpcf7-file wpcf7-validates-as-required\" accept=\".jpg,.jpeg,.png,.tiff\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span>\n<\/div>\n<div class=\"rq-columna\">Foto Lado B: <span style=\"color: #ff0000;\"><b class=\"alert\">*<\/b><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap Documento-Lado-B\"><input type=\"file\" name=\"Documento-Lado-B\" size=\"40\" class=\"wpcf7-form-control wpcf7-file wpcf7-validates-as-required\" accept=\".jpg,.jpeg,.png,.tiff\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span>\n<\/div>\n<div class=\"rq-columna\">Carga tu firma <span style=\"color: #ff0000;\"><b class=\"alert\">*<\/b><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap Firma-de-cliente\"><input type=\"file\" name=\"Firma-de-cliente\" size=\"40\" class=\"wpcf7-form-control wpcf7-file wpcf7-validates-as-required\" accept=\".jpg,.jpeg,.png,.tiff\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span>\n<\/div>\n<div class=\"rq-fila tres-columnas\">\n<div class=\"rq-columna\">C\u00f3digo de Hoja de Reclamaci\u00f3n:<span style=\"color: #ff0000;\"><b class=\"alert\">*<\/b><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap Codigo-de-Hoja-de-Reclamacion\"><input type=\"text\" name=\"Codigo-de-Hoja-de-Reclamacion\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span><\/div>\n<div class=\"rq-columna\">Correo:<span style=\"color: #ff0000;\"><b class=\"alert\">*<\/b><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap Correo-de-conciliacion\"><input type=\"email\" name=\"Correo-de-conciliacion\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-email wpcf7-validates-as-required wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"El mismo del reclamo\/queja\" \/><\/span><\/div>\n<div class=\"rq-columna\"><\/div>\n<div class=\"rq-fila rq-texto\">\nAcciones adoptadas por la Entidad:<span style=\"color: #ff0000;\"><b class=\"alert\">*<\/b><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap Acciones-de-reparacion\"><textarea name=\"Acciones-de-reparacion\" cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"El negocio\/empresa resarci\u00f3 mi perjuicio (pida este texto al negocio\/empresa) ...\"><\/textarea><\/span><\/div>\n<p><br><span class=\"wpcf7-form-control-wrap Acepto-Conciliacion\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"Acepto-Conciliacion\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\"><span style=\"color: #ff0000;\"><b class=\"alert\">*<\/b><\/span> Env\u00edo mis documentos y acepto la soluci\u00f3n acordada en la conciliaci\u00f3n y las acciones por parte del negocio\/empresa y finalizar mi reclamo\/queja.<\/span><\/label><\/span><\/span><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap Declaro-Conciliacion\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"Declaro-Conciliacion\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\"><span style=\"color: #ff0000;\"><b class=\"alert\">*<\/b><\/span> Declaro que soy el due\u00f1o del servicio y acepto el contenido de este formulario y que bajo Declaraci\u00f3n Jurada la soluci\u00f3n descrita es veraz.<\/span><\/label><\/span><\/span><\/span><br \/>\n<br><input type=\"submit\" value=\"Confirmo env\u00edo de documentos\" class=\"wpcf7-form-control has-spinner wpcf7-submit\" \/>\n<\/div>\n<div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div><\/form><\/div>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; &nbsp; &nbsp;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-2","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/fineexpress.com.pe\/libro-de-reclamacion\/wp-json\/wp\/v2\/pages\/2","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fineexpress.com.pe\/libro-de-reclamacion\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fineexpress.com.pe\/libro-de-reclamacion\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fineexpress.com.pe\/libro-de-reclamacion\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fineexpress.com.pe\/libro-de-reclamacion\/wp-json\/wp\/v2\/comments?post=2"}],"version-history":[{"count":7,"href":"https:\/\/fineexpress.com.pe\/libro-de-reclamacion\/wp-json\/wp\/v2\/pages\/2\/revisions"}],"predecessor-version":[{"id":89,"href":"https:\/\/fineexpress.com.pe\/libro-de-reclamacion\/wp-json\/wp\/v2\/pages\/2\/revisions\/89"}],"wp:attachment":[{"href":"https:\/\/fineexpress.com.pe\/libro-de-reclamacion\/wp-json\/wp\/v2\/media?parent=2"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}